Privacy
This Privacy Policy explains how Autodial collects, uses, protects, and handles personal and operational data when you use our website, products, and related services.
Last Updated: March 31, 2026
We collect account profile data, authentication details, workspace configuration, call-center operational data, integration metadata, support communications, and technical telemetry required to provide and secure the platform.
We use data to deliver services, process requests, authenticate users, prevent abuse, maintain security, support customer operations, improve reliability, and develop new platform capabilities.
Autodial uses cookies and similar mechanisms for session continuity, CSRF protection, security signals, and product analytics. Required cookies are necessary for core functionality and cannot be disabled without breaking service access.
We do not sell personal information. We may share data with trusted subprocessors for cloud hosting, delivery infrastructure, observability, support, and legal compliance, subject to contractual data protection obligations.
If data is transferred across regions, we apply appropriate transfer safeguards required by applicable law, including contractual protections and technical security controls.
We retain data for as long as necessary to deliver services, satisfy legal obligations, resolve disputes, enforce agreements, and preserve legitimate security and fraud-prevention records.
Depending on your location, you may have rights to access, correct, delete, restrict, or export certain personal data. You may also have rights to object to specific processing activities and withdraw consent where processing is consent-based.
We implement technical and organizational controls including encryption in transit, access controls, role-based authorization, monitoring, and incident response procedures. No system can provide absolute security, but we continuously improve controls.
Autodial is not directed to children under the age where parental consent is required by law, and we do not knowingly collect personal information from such children.
We may update this Privacy Policy periodically. If changes are material, we will provide notice in-product, by email, or by other appropriate means.
For privacy inquiries, data requests, or data protection concerns, please use the contact page and include relevant account details so we can verify and process your request securely.